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Orders can be placed by telephone, fax or email using the details on our contact page or the telephone number shown above.

We are also developing a new online ordering facility for the most common products which utilises the the PayPal payment system.  Anyone paying from outside of the UK but within the European Union is required to provide us with their VAT details at time of ordering in order to comply with the Intra-EC Sales Regulations.

We would be very happy to discuss your requirements with you so that you can be certain that the product you are interested in is going to be suitable for your needs and/or suggest alternatives if not.

Some products are only available on a build-to-order basis which may be up to 18 weeks from time of order.  We can advise this at time of ordering although we have to stress that acceptance of an order that is on lengthy lead-times is a binding agreement as we have to place a confirmed order on your behalf with the manufacturer which cannot be cancelled without incurrent cost penalties.

Please ensure that you have read our terms and conditions of business prior to placing an order with us, particularly the section regarding returns or cancellations of goods ordered.  Placement of an order is deemed to be an acceptance of these terms.

Subject to stock availability, standard delivery (as quoted) will be within four working days. All shipments are subject to current United Kingdom and Belgium public holiday arrangements.

An express freight service is available at additional cost which normally takes up to two working days, also in accordance with UK and Belgium holiday arrangements. Please ask at time of ordering if you require this service.

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